TERMS
OF SERVICE

Source for the first eight rows: Articles of Association of ICHNOS AI Ι.Κ.Ε. (Articles 1, 2, 4, 5 and 7), signed electronically on 5–6 August 2026.

In these Terms, the company is referred to as “Ichnos”. Ichnos and the Client are referred to together as the “parties” and individually as a “party”.

Capitalised terms used in these Terms have the following meanings:

“Automation”: any workflow, script, systems integration, model or artificial intelligence solution that Ichnos designs, configures or implements for the Client.

“Diagnosis”: the initial, separately charged phase in which Ichnos maps and assesses the Client’s processes, data, systems and internal controls. It results in a findings report and an automation roadmap.

“Implementation”: the design, development, testing and deployment into production of Automations, as described in the Engagement Agreement.

“Operations Subscription”: the recurring service of monitoring, maintaining, supporting and improving Automations that are in production.

“Services”: the Diagnosis, the Implementation, the Operations Subscription and any advisory, training or other service described in an Engagement Agreement.

“Engagement Agreement”: a commercial proposal by Ichnos that the Client has accepted in writing, or a contract or order that refers to these Terms. It sets out the scope, Deliverables, fees and timeline.

“Client”: the legal entity or individual acting in the course of its business that has entered into an Engagement Agreement with Ichnos.

“Client Data”: all data, documents, files and records that the Client makes available to Ichnos or that the Automations process, including the outputs they produce.

“Deliverables”: the work products prepared specifically for the Client and delivered to it, such as reports, configured workflows, parameter settings and documentation.

“Pre-existing Know-how”: the methodologies, assessment frameworks, templates, workflow libraries, code, prompts for artificial intelligence models, tools and know-how that Ichnos held before the contract or develops independently of it, together with their improvements of general application.

“Third-Party Tools”: software, automation platforms, artificial intelligence models, cloud services, ERP systems, APIs and any other product or service not owned by Ichnos.

“Client Infrastructure”: the servers, cloud accounts, subscriptions, access credentials, encryption keys and backups owned or controlled by the Client.

“Responsibility Matrix”: the annex to the Engagement Agreement that allocates, for each component of the solution, responsibility for operation, hosting and access between Ichnos and the Client.

“GDPR”: Regulation (EU) 2016/679 (General Data Protection Regulation), read together with Greek Law 4624/2019.

“AI Act”: Regulation (EU) 2024/1689 on artificial intelligence.

“Business Day”: any day other than a Saturday, Sunday or public holiday in Greece.

Application. These Terms are general terms of business. They govern every proposal, Engagement Agreement and provision of Services by Ichnos, unless the parties agree otherwise in writing. They are intended solely for business customers and do not apply to consumer transactions within the meaning of Greek Law 2251/1994. The Client confirms that it received these Terms before entering into the contract.

Client terms. The Client’s general purchasing terms or other terms do not bind Ichnos unless Ichnos expressly accepts them in writing. The Client’s purchase orders serve administrative purposes only. Any terms they contain have no legal effect.

Contract documents. The contract consists of the documents below. In case of conflict, they prevail in the following order:

(a) the Data Processing Agreement (Article 28 GDPR), for all matters of personal data protection;

(b) the Engagement Agreement;

(c) these Terms;

(d) the other annexes (Responsibility Matrix, Service Levels, List of Third-Party Tools and Sub-processors).

Applicable version. Each Engagement Agreement is governed by the version of these Terms in force when it was signed. Later versions do not affect contracts already in force, subject to clause 19.7.

Diagnosis. The Diagnosis is charged separately. Its fee is payable whether or not an Implementation follows. [50]% of the Diagnosis fee is credited against the Implementation fee, provided the Client signs an Engagement Agreement for Implementation within [90] days of delivery of the Diagnosis report.

Phased Implementation. Implementation is carried out in phases. Their sequence is determined by data dependencies, not by preference. Automations that require historical or clean data, such as forecasting and trend analysis, are implemented only after the adequate quality of data from earlier phases has been confirmed in writing. Ichnos makes no commitment to such Automations before that confirmation.

Operations Subscription. The content of the Operations Subscription, the response times and the support hours are set out in the Engagement Agreement and the Service Levels annex. Support outside these is provided for an additional fee.

Changes in scope. Any change to the scope of the Services must be requested in writing. Ichnos assesses its impact on cost and timeline. A change binds the parties only once both have accepted it in writing.

Acceptance of Deliverables. The Client reviews each Deliverable within [10] Business Days of delivery. If it identifies material deviations from the agreed specifications, it notifies them in writing with reasons. If no comments are made within that period, or if the Client puts the Deliverable into production use, the Deliverable is deemed accepted. Ichnos remedies substantiated deviations within a reasonable time.

Timeline. Delivery dates are estimates unless the Engagement Agreement expressly states that they are binding. They assume timely cooperation by the Client. Delays caused by the Client, by third parties it appoints or by Third-Party Tools extend the deadlines accordingly.

Standard of care and results. Ichnos performs the Services with the care expected of an experienced professional in the field. Estimates of time or cost savings, revenue recovery or return on investment are indicative. They do not guarantee any result unless the Engagement Agreement expressly provides otherwise.

No assurance services. The Services are not a statutory audit, review or other assurance engagement under Greek Law 4449/2017. Nor do they constitute legal or tax advice, unless the Engagement Agreement expressly provides otherwise and the law permits it.

Management responsibility. Ichnos does not assume management responsibilities and does not take decisions on the Client’s behalf. The Client’s management is responsible for designing, implementing and operating its internal control system. It is also responsible for every decision taken on the basis of the Automations’ outputs.

Disclosure of relationships. Before signing an Engagement Agreement, the Client discloses in writing whether its statutory auditor or audit firm is connected with any partner or associate of Ichnos. If providing the Services could impair an auditor’s independence under Greek Law 4449/2017, Regulation (EU) 537/2014 or the ethics rules supervised by the Hellenic Accounting and Auditing Standards Oversight Board (ELTE), Ichnos may decline the engagement or terminate the contract. In that case only the fees for work already performed are payable.

Cooperation. The Client provides timely access to its premises, systems and staff, as well as accurate, complete and up-to-date information. It also appoints a contact person with decision-making authority. Ichnos is not liable for errors caused by inaccurate or incomplete information from the Client.

Infrastructure and credentials. The Client retains ownership and control of the Client Infrastructure and of all access credentials. This applies in particular to credentials for Greek public-sector systems (for example TAXISnet/myDATA, ERGANI, e-EFKA, IDIKA) and banking channels. Ichnos does not hold or use personal passwords of the Client or its legal representatives. It accesses systems only through individual, revocable accounts with the minimum necessary rights, as set out in the Responsibility Matrix.

Licences and third-party costs. The Client obtains, at its own responsibility and cost, the licences required (ERP, API/web-services access, cloud services, artificial intelligence models), unless otherwise agreed. Before Implementation begins, the Client confirms in writing with its ERP vendor that API access is available and what it costs.

Lawful processing. The Client ensures that it has a lawful basis and the right to make Client Data available for the purposes of the Services. It also ensures that it has given the required information notices to employees, customers, patients or other persons.

Human oversight. The Client appoints authorised persons for the approval controls built into the Automations. It operates those controls and does not bypass or disable them without first informing Ichnos.

Users. The Client is responsible for the acts and omissions of its staff and of anyone it gives access to the Automations. It ensures that those persons comply with these Terms.

Prohibited uses. Except to the extent the law mandatorily permits it, the Client may not: (a) decompile or reverse engineer the Pre-existing Know-how; (b) resell, rent or otherwise make the Deliverables or the Pre-existing Know-how available to third parties; (c) use them to develop a competing service; (d) use the Automations in breach of the law or of third-party rights.

Changes to systems. The Client informs Ichnos at least [10] Business Days before any change to its ERP, infrastructure or processes that may affect the Automations. Adjustments required because of such changes are charged separately, unless covered by the Operations Subscription.

Nature of outputs. Artificial intelligence systems, such as document data extraction and language models, produce probabilistic outputs that may be inaccurate or incomplete. Ichnos designs the Automations with control checkpoints and a full audit trail. The Client remains responsible for reviewing outputs before using them in accounting entries, tax returns, submissions to public authorities, payments or other decisions with legal effect.

Roles under the AI Act. The Client is, as a rule, the deployer of the artificial intelligence systems it uses. Ichnos does not act as provider of a high-risk AI system unless this is expressly agreed in writing. The Client ensures that its staff have a sufficient level of AI literacy (Article 4 of the AI Act). Ichnos can provide relevant training for a fee.

Excluded applications. Unless expressly agreed in writing, the Services do not include: (a) Automations that affect clinical or medical decisions; (b) decisions based solely on automated processing within the meaning of Article 22 GDPR; (c) creditworthiness assessments or employee evaluations. Ichnos will in no case develop practices prohibited by Article 5 of the AI Act.

No model training. Ichnos does not use Client Data to train or fine-tune general-purpose artificial intelligence models. Where a Third-Party Tool allows it, Ichnos selects settings that also prevent such use by the provider.

Special categories of data. Where special categories of personal data (Article 9 GDPR), such as health data, are processed, they are pseudonymised before any transfer outside the Client Infrastructure. The detailed arrangements are set out in the Data Processing Agreement.

Provider terms. The use of Third-Party Tools is governed by their providers’ terms. The Client accepts those terms either directly or through Ichnos, as the Engagement Agreement specifies.

Charging. Third-Party Tool costs are invoiced separately from Ichnos’ fees, as set out in the Engagement Agreement. Price changes by providers are passed on to the Client after prior notice.

Availability. Ichnos is not liable for the availability, functional changes, discontinuation or licensing changes of Third-Party Tools. In such a case it proposes an alternative. The related adjustment is charged separately, unless covered by the Operations Subscription.

Licence compliance. Ichnos configures the solution to comply with the licence terms of Third-Party Tools, including restrictions on hosting for third parties for a fee. For this reason, the relevant tools are installed on the Client Infrastructure, unless the Responsibility Matrix provides otherwise.

Roles. The parties comply with the GDPR and national law. As a rule, the Client is the controller and Ichnos the processor. A Data Processing Agreement under Article 28 GDPR is signed before Ichnos has any access to personal data.

Ichnos’ obligations. Ichnos processes personal data only on the Client’s documented instructions and takes appropriate technical and organisational security measures (Article 32 GDPR). It binds its staff to confidentiality. It informs the Client without undue delay, and in any event within [48] hours, after becoming aware of a personal data breach.

Sub-processors and transfers. Sub-processors are listed in an annex. Ichnos informs the Client in advance of any change, and the Client has the right to object. Transfers outside the EEA take place only with the safeguards of Chapter V GDPR.

Cybersecurity. If the Client is subject to Greek Law 5160/2024 (NIS2), Ichnos cooperates reasonably in meeting supply-chain security requirements. Specific obligations and any additional fee are set out in the Engagement Agreement.

Operational data. Ichnos may collect technical operational data about the Automations, such as logs, run times and errors, to provide, support and secure the Services. It may use such data in anonymised and aggregated form to improve its methodology, without identifying the Client and without disclosing Confidential Information.

Fees. Fees are set out in the Engagement Agreement, in euro.

Taxes. VAT at the applicable rate and any other tax or duty imposed by law are added to the fees. Taxes on Ichnos’ income are excluded. If the law requires tax to be withheld, the Client provides Ichnos with the relevant withholding certificate.

Invoicing. Invoices are issued electronically, in accordance with applicable Greek e-invoicing law and transmission to the myDATA platform. The Client provides all required billing details in good time. Failure to do so does not release the Client from its obligation to pay on time.

Payment schedule. Unless the Engagement Agreement provides otherwise, fees are invoiced as follows:

(a) Diagnosis: [50]% on signature and [50]% on delivery of the report;

(b) Implementation: [40]% advance payment, [40]% on deployment into production and [20]% on acceptance;

(c) Operations Subscription: [monthly] in advance;

(d) Third-Party Tool costs: as invoiced by the providers.

Price adjustment. Ichnos may adjust the Operations Subscription fee on renewal. It must notify the Client in writing at least [60] days before renewal. If the increase exceeds the higher of [5]% and the change in the Harmonised Index of Consumer Prices (ELSTAT) over the previous twelve months, the Client may terminate the Subscription at no cost, with effect from the renewal date.

Additional work and expenses. Work outside the agreed scope is charged at the hourly rates in the Engagement Agreement or Ichnos’ current price list, subject to the Client’s prior approval. Travel expenses outside [Attica] are borne by the Client, provided it has approved them.

Payment term. The Client pays each invoice within [30] days of its issue, by bank transfer to Ichnos’ account. The invoice number must be stated in the payment reference.

Late payment. If the Client fails to pay on time, it is in default without the need for a reminder, under Greek Law 4152/2013. It owes default interest at the European Central Bank reference rate plus eight (8) percentage points. It also owes a fixed amount of forty (40) euro for recovery costs, as well as any other reasonable and documented recovery costs.

Suspension of Services. If payment is more than [30] days overdue, Ichnos may suspend the Services until payment in full. It must first have given the Client written notice with a [10]-day deadline. Suspension never deprives the Client of access to Client Data or the Client Infrastructure. Nor does it release the Client from its payment obligations.

Invoice disputes. The Client may dispute an invoice in writing, stating reasons, within [15] days of receipt. The undisputed part of the invoice is paid as normal.

Set-off. The Client may not set off or withhold amounts from the fees, unless its counterclaim has been acknowledged in writing by Ichnos or established by a final court judgment.

Diagnosis and Implementation. A contract for Diagnosis or Implementation remains in force until the relevant Deliverables have been completed and accepted.

Operations Subscription. The Operations Subscription has an initial term of [twelve (12)] months. It starts on the date specified in the Engagement Agreement. If no date is specified, it starts when the first Automation goes into production.

Automatic renewal. The Operations Subscription renews automatically for successive periods of the same length. It does not renew if either party terminates it in writing at least [30] days before the end of the current period. Ichnos reminds the Client in writing of the upcoming renewal at least [60] days before expiry.

Early termination. Before expiry, the Operations Subscription may be terminated only in accordance with clause 12.

Termination of Implementation by the Client. The Client may terminate an Implementation contract at any time (Article 700 of the Greek Civil Code). In that case the parties agree that the Client pays:

(a) the fees for work performed up to termination;

(b) third-party costs already committed that cannot be cancelled; and

(c) compensation equal to [20]% of the fee corresponding to the part of the Implementation not yet performed.

Termination for cause. Either party may terminate the contract with immediate effect by written notice if the other party:

(a) materially breaches these Terms and the breach cannot be remedied or is not remedied within [30] days of written notice;

(b) becomes bankrupt, applies for insolvency or pre-insolvency proceedings under Greek Law 4738/2020, enters into liquidation or ceases payments; or

(c) is unable to perform its obligations because of force majeure for more than ninety (90) days.

Additional grounds for Ichnos. Ichnos may also terminate the contract by written notice in the following cases: (a) the Client has two overdue invoices, or one invoice overdue for more than [60] days after written notice; (b) the Client breaches clause 5.7 or clause 13; (c) the situation described in clause 4.3 arises.

Effects of termination. On termination, all amounts owed by the Client become immediately due. Fees for Services already provided are not refunded. If termination results from a cause attributable to Ichnos, Ichnos refunds amounts prepaid for periods not yet elapsed.

Transition and return of data. Within [30] days of termination, Ichnos: (a) ensures that the Client has the Client Data, exports of the configured workflows and the documentation, in a commonly used, machine-readable format; (b) removes its access rights; (c) deletes the copies of Client Data it holds and confirms this in writing, unless the law requires them to be retained. Further assistance with switching to another provider is given in accordance with Regulation (EU) 2023/2854 (Data Act), to the extent it applies, and with charges only within the limits it allows.

Survival. Clauses 8, 12.4, 12.5, 12.6, 13, 14, 15, 16, 19 and 20 survive termination or expiry of the contract.

Confidential Information. “Confidential Information” means information disclosed by one party to the other under the contract that is marked confidential or should reasonably be regarded as such, in any form and whether or not marked. It includes, for example, financial, commercial, technical and organisational information, processes and controls, Client Data and Pre-existing Know-how. It excludes information that: (a) is or becomes public through no fault of the recipient; (b) was lawfully known to the recipient before disclosure; (c) was lawfully obtained from a third party without a duty of confidentiality; (d) was developed independently by the recipient.

Obligations. The recipient uses Confidential Information only to perform the contract. It discloses it only to employees, associates, subcontractors and professional advisers who need to know it and are bound by confidentiality obligations at least as protective. The recipient is liable for those persons as for its own fault (Article 334 of the Greek Civil Code).

Compelled disclosure. Disclosure is permitted to the extent required by law or by a decision of a judicial, regulatory or tax authority. Where permitted, the recipient first notifies the other party so that it can seek protective measures.

Duration. The duty of confidentiality applies during the contract and for [five (5)] years after its termination or expiry. For information that is a trade secret under Greek Law 4605/2019, it applies for as long as the information keeps that status. For personal data it applies without time limit.

Return and destruction. On expiry of the contract, the recipient returns or destroys the Confidential Information and confirms this in writing on request. This does not apply to copies the law requires to be kept, or to copies in automated backup systems, which are deleted in their normal cycle and remain confidential until then.

Court relief. In case of breach or threatened breach, the affected party may seek interim measures under Articles 682 et seq. of the Greek Code of Civil Procedure, in addition to any other right.

Client Data. Client Data belongs to the Client. The Client grants Ichnos a non-exclusive licence to use it only to provide the Services and only for the duration of the contract.

Pre-existing Know-how. The Pre-existing Know-how and all related rights under Greek Law 2121/1993 and intellectual property law in general remain with Ichnos or its licensors. No right is transferred to the Client except as expressly stated in these Terms.

Licence to Deliverables. Upon full payment of the relevant fee, the Client obtains a licence to use the Deliverables and the Pre-existing Know-how embedded in them. The licence is non-exclusive, non-transferable, perpetual and without territorial limitation. It covers use, reproduction and modification for the internal business purposes of the Client [and of its affiliates named in the Engagement Agreement]. Ownership of economic rights in specific Deliverables is transferred only if expressly agreed in writing in the Engagement Agreement.

Reuse. Ichnos may reuse the general know-how, methodologies and portions of code it develops in the course of the Services, provided they contain no Confidential Information or Client Data.

Suggestions and feedback. If the Client provides suggestions or feedback about the Services, Ichnos may use them freely and without compensation, without naming the Client as their source.

Ichnos’ responsibility. Ichnos defends the Client and indemnifies it against third-party claims that the Deliverables, as delivered, infringe intellectual property rights valid in the European Union. In such a case Ichnos may, at its option: (a) obtain for the Client the right to continue using them; (b) modify the Deliverable so that it no longer infringes; or, if neither is reasonably practicable, (c) terminate the contract for that Deliverable and refund the corresponding fee. This obligation does not apply where the claim arises from Third-Party Tools, Client Data, the Client’s instructions, modifications not made by Ichnos, or combination with products not supplied by Ichnos.

Client’s responsibility. The Client defends Ichnos and indemnifies it against third-party claims arising from: (a) Client Data or its use in accordance with the Client’s instructions; (b) processing without a lawful basis, where the lack of a lawful basis is attributable to the Client; (c) use of the Automations in breach of these Terms or of the law.

Procedure. A party facing a claim promptly notifies the other party in writing and gives it reasonable assistance. It also allows the other party to conduct the defence, including by third-party notice (Articles 88 et seq. of the Greek Code of Civil Procedure). Neither party settles on behalf of the other, or admits fault on its behalf, without the other’s prior written consent.

Unlimited liability. The parties’ liability for wilful misconduct or gross negligence is not excluded or limited (Article 332 of the Greek Civil Code). The same applies to injury to life, body or health and to any other liability that the law does not allow to be limited.

Indirect loss. For slight negligence, neither party is liable for loss of profit, loss of revenue, goodwill or reputation, business interruption, or other indirect or consequential loss.

Liability cap. For slight negligence, Ichnos’ total liability for all claims under the contract does not exceed the fees paid by the Client for the relevant Service in the twelve (12) months before the event giving rise to the loss. For an Implementation, the cap equals the total fee for the relevant project. Third-Party Tool costs are not counted towards the cap.

Specific cases. Unless Ichnos has acted with wilful misconduct or gross negligence, it is not liable for loss caused by: (a) outputs used without the review required by clause 6.1; (b) inaccurate or incomplete Client Data; (c) Third-Party Tools; (d) changes made by the Client or third parties; (e) circumvention of control checkpoints; (f) malicious acts by third parties, such as cyberattacks or malware, provided Ichnos had taken the reasonable security measures customary in the industry.

Exceptions to the cap. The limitations in this clause do not apply to the obligations under clause 15 or to the Client’s payment obligations.

Mitigation. The injured party must promptly notify the other party and take reasonable steps to mitigate the loss (Article 300 of the Greek Civil Code). Limitation periods are those provided by law.

Ichnos’ warranty. Ichnos warrants that: (a) it performs the Services with professional care and suitably experienced staff; (b) on acceptance, the Deliverables materially conform to the specifications in the Engagement Agreement.

Defects. If the Client discovers a defect within [90] days of acceptance, it notifies Ichnos in writing within [30] days of discovery, with a description and, where possible, steps to reproduce it. Ichnos remedies the defect or re-performs the work free of charge within a reasonable time. If a remedy is not possible, the Client may exercise its rights under Articles 688 et seq. of the Greek Civil Code, subject to clause 16.

Exclusions. The warranty does not cover defects caused by: (a) modifications by the Client or third parties; (b) Third-Party Tools or changes to the Client’s systems; (c) failure to install updates recommended in writing by Ichnos; (d) use contrary to the documentation. Nor does it cover the operation of the Automations after the Operations Subscription ends. From then on, Ichnos provides no maintenance and is not responsible for their continued operation.

Other warranties. Apart from what this clause expressly states, and to the extent permitted by law, Ichnos does not warrant uninterrupted or error-free operation of the Automations. Nor does it warrant their fitness for a purpose not agreed in writing.

Definition. Neither party is liable for failure or delay in performance caused by events beyond its reasonable control. Examples include natural disasters, fires, floods, earthquakes, epidemics, acts of war or terrorism, acts of authorities, strikes, widespread power or telecommunications outages, and extensive outages of Third-Party Tools not caused by the party’s fault. The obligation to pay for Services already provided is not suspended.

Notice. The affected party promptly notifies the other in writing of the event and its expected duration. It also makes reasonable efforts to limit its effects. If force majeure lasts more than ninety (90) days, clause 12.2(c) applies.

Notices. Notices are given in writing by email to the addresses stated by the parties in the Engagement Agreement. Termination notices are given either by email with confirmation of receipt or through a court bailiff. For anything else, reach us through the contact page.

Assignment. Neither party may assign rights or obligations under the contract without the other’s prior written consent. This does not apply to assignment to a universal successor in a corporate transformation under Greek Law 4601/2019, with written notice to the other party.

Subcontractors. Ichnos may use subcontractors and associates. It is liable for them as for its own fault (Article 334 of the Greek Civil Code).

Non-solicitation. During the contract and for [twelve (12)] months after it ends, the Client will not hire or engage in any form persons who took part in providing the Services on behalf of Ichnos, without Ichnos’ prior written consent.

Publicity. Neither party uses the other’s name, logo or trademarks in advertising or promotional material without the other’s prior written consent.

Independent contractors. The parties act as independent contractors. The contract does not create a relationship of agency, representation, partnership or employment. Neither party can bind the other towards third parties.

Amendments. Any amendment to the contract must be in writing and signed by representatives of both parties (agreed form, Article 164 of the Greek Civil Code). Ichnos may update these Terms for future contracts. For an Operations Subscription in force, a new version applies from the next renewal, provided it was notified to the Client at least [60] days beforehand. The Client may object and terminate the Subscription with effect from the renewal date.

No waiver. A party’s failure or delay in exercising a right does not constitute a waiver of that right.

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in force. The parties declare that they would have entered into the contract without the invalid provision (Article 181 of the Greek Civil Code). The parties will replace it with a valid provision that comes as close as possible to its economic purpose.

Entire agreement. The contract, as defined in clause 2.3, is the entire agreement of the parties on its subject matter. It supersedes all prior oral or written agreements or representations.

Language. These Terms were drawn up in Greek. This English text is a translation for convenience. In case of any discrepancy, the Greek text prevails.

Electronic signature. The parties agree that signing the Engagement Agreement and its annexes with an advanced or qualified electronic signature, under Regulation (EU) 910/2014 and Greek Law 4727/2020, has the same effect as a handwritten signature.

Governing law. The contract is governed by Greek law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Amicable settlement. The parties first seek to settle any dispute amicably, through negotiations between representatives with decision-making authority, for [thirty (30)] days from one party’s written request.

Mediation. If amicable settlement fails, the parties may refer the dispute to mediation under Greek Law 4640/2019. Where the law requires a mandatory initial mediation session, that session takes place.

Jurisdiction. The courts of Athens, Greece, have exclusive jurisdiction over any dispute arising out of or in connection with the contract.

Interim relief. Nothing above prevents either party from seeking interim relief from the competent court at any time.